Tortilla

Exceptional Breakfasts and Impeccable Service

Stepping into Tortilla at Canary Wharf feels less like walking into a Mexican eatery and more like stumbling upon a culinary community that thrives on small, genuine interactions brimming with hospitality. The warmth here is palpable, echoed in the cheerful demeanor of staffers like Mariana and Gem, whose names frequently pop up in an enthusiastic whirlwind of ‘thank yous’ across online reviews. Engaging in their little restaurant is a bit like engaging in live theater, one in which friendly greetings and genuine concern about whether chili should be added are as much part of the experience as the lip-smacking burritos they serve.

That said, the food seems somewhat divisive among patrons; robust appreciation for the "tasty taco chips" is tempered by less-than-enthusiastic takes on certain main offerings. While some claim to have hosted "amazing taste" sessions with enthusiastic plate-scraping, others decry portions as lacking and flavors as bland, with complaints especially common regarding the occasional misfire on texture, like under-filled taco shells or dreamy churros that lost some crunch. Despite its inconsistent menu reception, the lively, welcoming atmosphere—especially from vibrant personalities such as Iftekar—stands as a richly inviting canvas on which Tortilla continues to paint satisfyingly memorable meals for daily visitors. Amidst Westminster’s persistent drizzle, sometimes it's the smile at the counter that truly brightens one's day. — Nigel Gourmet