wagamama richmond

Friendly Staff Enhance Flavorful Dining Experience

On a sweltering afternoon in Richmond, I sought refuge from the uncaring sun within the familiar embrace of Wagamama. My taste memories craved the tangy punch and hearty warmth this chain promises. Good decision—I thought—as the refreshing wave of air conditioning welcomed me more warmly than I could hope for on what was the hottest day of the year so far. Despite it being visibly busy, the seating was swift, setting the scene for what one hoped would be a delightful encounter with this much-adored Pan-Asian eatery.

As the day's chorus wafted over the shared benches—an array of intently chatting groups enjoying their communal feasts—I marveled at how lively the Richmond branch was. With Denisa at the helm of our table's needs, her service carried an elegant rhythm, attentive yet unobtrusive, recommending dishes with guided assurance. Starting with their sublime vegan katsu chicken, I hesitated to believe its authenticity as a plant-based dish—flavors vivid and layered like the pastel palette of this tidy corner of Richmond. Alas, not every note rang perfectly; a simple dish of Gyoza arrived at the cue of our final sip of green tea, a minor hiccup in an otherwise orchestrated evening. As my eyes set upon the sea of protruding chopsticks digging into exotically adorned bowls, it was apparent—regardless of little imperfections or the scattered discordant notes—all belonged to a comforting chorus under Denisa’s lovely baton. — Clarissa Cuisinier